WHAT IS COPY PRIOR YEAR?
Key Performance Indicators, or KPIs, evaluate the success of an organization or of a particular activity in which it engages. All businesses share categories of KPIs - profitability, depreciation, operating costs - but need to measure them with an eye towards how their particular industry operates. No one would expect a restaurant and a hospital to use the same KPIs to measure the success of their operations, nor would a resort casino and a non-profit agency place value on the same kinds of data sets. This is why it’s so important to carefully lay the groundwork for your operational study to ensure it will meet the needs of your audience.
Project management can be a tough job. Managing numerous stakeholders with varying priorities is not an easy task no matter how organized you are, and nothing is more frustrating than getting months into a project and realizing that the output isn’t meeting expectations. While there are many places for a project to go off track, typically, you can trace the trouble to a breakdown in communications somewhere in the early stages of the project. As a project manager, it’s my job to make sure communications go well, which is why I’d like to share with you my top five steps for ensuring project communication success.
This month's article is authored by Dynamic Benchmarking's latest recruit Holly Maki, Project Manager. Holly comes to DB with a strong background in Association Management and technology, and this month provides her thoughts and insights on influencing change with benchmarking data.